Infosys Technologies Ltd announced the launch of Infosys iEngage Digital Consumer Platform on Enterprise Software-as-a-Service (SaaS) model. Infosys iEngage is a Digital Consumer Platform that helps enterprises engage with consumers across the marketing-sales-service lifecycle.
Infosys iEngage empowers businesses to accelerate awareness, deepen relationships, grow revenue and delight customers. Delivered in the enterprise SaaS model, it includes offerings for social media marketing, e-commerce, customer care and employee engagement.
Built on top of industry leading offerings from Jive and ATG, the platform supports the sales, marketing, customer service and employee engagement functions in organizations across the world.
Infosys iEngage enables companies to engage with all stakeholders from a single platform using best-in-class products that are integrated, customized and enhanced to meet specific industry needs. Secure, open, configurable and scalable, Infosys iEngage can integrate with the core applications of an enterprise, enabling the organization to respond to dynamic business challenges and maximize time-to-value. Delivered through a SaaS model, Infosys takes complete ownership of applications, infrastructure, professional services, business process outsourcing and consulting. The subscription-based pricing model enables companies to pay based on usage providing capex and opex advantages.
